Honoring legacies with respectful support.
When the time comes to place a lasting memorial, we guide your family through a secure, POPIA-compliant claims process with the dignity your elders deserve.
Our straightforward claims process
Submit details
Verify documents
Granite preparation
Dignified installation
Initiate your claim online or send a secure message directly to our support team via WhatsApp.
Our team quickly reviews your POPIA-secured documents, including the South African ID and policy details.
Once approved, our master stonemasons begin preparing your premium granite memorial with absolute precision.
We coordinate the delivery and professional installation of the tombstone, ensuring a lasting tribute.
The team supported us with deep respect. The granite memorial was prepared beautifully and installed without any delay.
The Sibiya Family, Soweto
Frequently asked questions
We maintain complete transparency across all policies. Here are the essential details about waiting periods, claims, and monthly premiums.
What is the waiting period?
How long does installation take?
Our standard policies carry a 6-month waiting period for natural death. There is no waiting period for accidental death, ensuring immediate peace of mind.
Once the claim is approved, the crafting and professional installation of your premium granite tombstone is completed within 21 to 30 days.
Which documents are needed to claim?
Can I pay my premiums via WhatsApp?
We require a completed claim form, the certified South African ID of the claimant, the death certificate, and the original policy document.
Yes. We support secure digital payments including EFT, Capitec Pay, and WhatsApp payment links for your monthly premium peace of mind.